Stivers Hyundai Dealership FAQ’s

Hyundai Dealership FAQs

Stivers Hyundai Dealership in Columbia, SC FAQs

At Stivers Hyundai, we know that shopping for a vehicle or planning your next service visit often comes with questions. Whether you’re exploring used cars, researching a new Hyundai, comparing financing options, or simply looking for more information about our dealership, we want to make the process as simple and stress-free as possible. That’s why we’ve compiled answers to the most common questions our customers in Columbia, SC ask every day.

This FAQ section is designed to give you quick, clear guidance on everything from vehicle reliability and trade-in evaluations to loan approvals, warranties, leasing, rentals, and more. If you need help with anything not covered below, our team is always happy to assist. Just give us a call at 803-788-6800 or stop by our showroom at 9950 Farrow Rd in Columbia, SC.

Does Stivers Hyundai sell used cars?

Yes. Buying a clean, affordable used car on our lot at a great price is easy. Simply browse our expansive online inventory and you’ll see precisely why Stivers Hyundai is the first name so many turn to in Columbia when the time comes.

Why should I buy a used car from Stivers Hyundai?

Because so many other discerning car shoppers in Columbia turn to us first. For some, the allure of shopping with us comes from our outstanding selection of quality used cars and our affordable pricing that always puts your budget first. For others, our respectful team and a shopping environment that places a priority on your comfort and satisfaction serves as the cherry on top.

When paired with our positive customer reviews, the benefits of buying a used car from Stivers Hyundai make one thing clear: You will always find an enjoyable and budget-friendly used car shopping experience in Columbia at our dealership.

Does Stivers Hyundai offer used car specials?

Yes. Check out the latest deals on our used car specials page and see how much you can save on the used car, truck, or SUV you want.

Am I getting the best price in and around Columbia?

Absolutely. We work hard to provide strong value on quality cars, trucks, and SUVs so you can shop with confidence.

How do I pick the right used car to buy?

Start by thinking about your daily needs. Do you want a pickup, an SUV, or a fuel-efficient sedan? Then browse our inventory or call 803-788-6800 and we’ll help you narrow down the best options.

Is every vehicle on this website for sale?

Yes. If a vehicle is listed on our website, it has already gone through our inspection process and is available for sale unless it has just been sold.

Will Stivers Hyundai pressure me into buying a car I’m not sure about?

No. Your comfort and satisfaction are our priority, and you are always in control of the process.

What if Stivers Hyundai doesn’t have the used car I want?

We can help locate it. Use our used car locator service and our team will help search for the vehicle you want.

Can I compare used cars for sale?

Yes. Our website includes a comparison tool that lets you review multiple vehicles side by side.

How do I know Stivers Hyundai’s used cars for sale are reliable?

All incoming used vehicles go through a detailed inspection process to help ensure quality, reliability, and peace of mind.

What is the difference between a used car and a certified pre-owned (CPO) vehicle?

A certified pre-owned Hyundai must meet stricter mileage and inspection requirements and includes manufacturer-backed benefits like warranty coverage and roadside assistance.

Can I schedule a test drive at Stivers Hyundai?

Yes. Call 803-788-6800 and we’ll schedule a convenient test drive for the vehicle you want to see.

Do I need to test drive a car before I buy it?

We strongly recommend it. A test drive helps you make sure the vehicle feels right before you buy.

When is the best time to come shop at Stivers Hyundai?

Anytime during normal business hours. You can also call ahead if you want to schedule an appointment.

Will Stivers Hyundai deliver the vehicle I purchase?

Possibly. Call 803-788-6800 and we can discuss delivery availability based on your location and the vehicle involved.

Can I see a vehicle history report?

Yes. We believe in transparency and can provide a vehicle history report for used vehicles in our inventory.

What if I am not happy with the car I purchased?

Contact our team. We want you to be satisfied and will do our best to help address your concerns.

Does Stivers Hyundai sell new Hyundai vehicles?

Yes. We offer a full lineup of new Hyundai vehicles in Columbia, SC.

Why should I buy a new Hyundai vehicle?

Hyundai vehicles are known for reliability, value, modern technology, and strong warranty coverage.

Do new Hyundai vehicles come with a warranty?

Yes. New Hyundai vehicles include manufacturer warranty protection. Call us for current warranty details.

Can Hyundai work with me on the price of a new Hyundai vehicle?

Yes. We work with shoppers from many financial backgrounds and help explore flexible financing solutions.

What are the benefits of buying new versus buying used?

Buying new gives you the latest technology, incentives, and warranty coverage. Buying used can help you save money and often lower insurance costs.

Why choose Stivers Hyundai over the competition?

We focus on customer-first service, fair pricing, and a strong selection of new and used vehicles for Columbia-area drivers.

Why should I buy from Stivers Hyundai?

We work to make the shopping experience straightforward, informative, and enjoyable while helping you find the right vehicle for your needs.

What are Stivers Hyundai’s hours?

Our current hours are listed on our contact page.

Is Stivers Hyundai open on Sundays?

Yes. We offer Sunday hours for added convenience.

Where is Stivers Hyundai located?

9950 Farrow Rd
Columbia, SC 29203

How can I get a hold of someone at Stivers Hyundai?

Call 803-788-6800 and our team will be happy to help.

What kind of loan rates does Stivers Hyundai offer?

We offer competitive financing options through a network of lenders. Rates vary based on credit profile and loan structure.

Can I finance my taxes, registration, and other fees?

Yes. These costs can usually be included in your loan.

Can I include the cost of service contracts, GAP insurance, accessories, and other vehicle related items in the total amount that I finance?

Yes. In many cases, optional products and accessories can be added to your financing.

Can I get financed with no money down?

Yes. Zero-down financing may be available to qualified buyers.

Can I get financed if I don’t have good credit?

Yes. We work with many lenders and help drivers across a wide range of credit situations.

Can Stivers Hyundai help me get a loan if I have no credit history?

Yes. We regularly help first-time buyers and shoppers with limited credit history.

Can Stivers Hyundai help me get a car loan if I have recently gone through a bankruptcy?

Yes. We may still be able to help you find financing options through our lender network.

Can Stivers Hyundai help me get financed if I am disabled or on Social Security?

Yes. Many lenders accept disability or Social Security income when reviewing applications.

Can I get approved for a loan if I am self-employed?

Yes. Income verification documents such as tax returns or bank statements may be required.

Can Stivers Hyundai help me obtain financing if I recently changed jobs?

Yes. Job changes do not automatically prevent financing approval.

Can Stivers Hyundai finance my loan if I am a first-time buyer?

Yes. First-time buyer financing is available for many qualified shoppers.

What if I owe more than my car is worth?

Our team can often help structure a deal that rolls negative equity into a new loan.

Do I have to have a job to get financed at Stivers Hyundai?

Not necessarily, but you do need qualifying income and a repayment plan that lenders can review.

Can Stivers Hyundai provide quote on my trade-in’s value?

Yes. Call us or use our trade appraisal tool online.

How does Stivers Hyundai determine my vehicle’s trade-in value?

We evaluate market value, vehicle condition, mileage, and demand to make a fair offer.

Can I sell you my used car even if I don’t make a purchase?

Yes. We buy vehicles even if you do not purchase one from us.

Can I get pre-approved for a loan at Stivers Hyundai?

Yes. Use our pre-approval tool to get started.

Do I have to get financed for a loan via Stivers Hyundai?

No. You may use outside financing, though we’re happy to compare options for you.

Why should I get financed at Stivers Hyundai?

We aim to make financing simple, competitive, and transparent from start to finish.

How much should my down payment be?

That depends on your situation. A larger down payment can lower monthly costs, but many shoppers choose other options.

What is gap insurance?

Gap insurance helps cover the difference between your vehicle’s value and your remaining loan balance if the vehicle is totaled.

Do I really need gap insurance?

It can be helpful if you put little money down, choose a long loan term, or expect higher-than-average mileage.

Do I need a co-signer?

A co-signer can improve financing approval chances in some cases.

Do I need an appointment to meet with a financing specialist at Stivers Hyundai?

No. Walk-ins are welcome, though appointments are also available.

Will I be at the dealership all day signing paperwork to get my loan?

No. We work to keep paperwork and delivery as efficient as possible.

What does “LTV” stand for?

LTV means loan-to-value ratio.

What does “PTI” stand for?

PTI means payment-to-income ratio.

What does “DTI” stand for?

DTI means debt-to-income ratio.

What does “POI” stand for?

POI means proof of income.

What does “POR” stand for?

POR means proof of residency.

What does “APR” stand for?

APR means annual percentage rate.

What does “ACV” stand for?

ACV means actual cash value.

Can I see the full purchase agreement before I agree to buy?

Yes. Our team is happy to review the full purchase agreement with you before you buy.

Can I lease a new Hyundai at Stivers Hyundai?

Yes. We offer Hyundai leasing options in Columbia, SC.

What is a new car lease and how does leasing a vehicle at Stivers Hyundai work?

A lease lets you drive a new vehicle for a set period and mileage limit, often with lower monthly payments than financing.

What is the difference between leasing and financing?

Financing leads to ownership. Leasing gives you the vehicle for a fixed term with options at the end.

Should I buy or lease a vehicle in Columbia?

The right answer depends on your driving habits, budget, and long-term plans. Our team can help you compare both options.

How does leasing differ from owning a vehicle?

Leasing gives you use of the vehicle for a fixed term, while owning means the vehicle is yours once financing is paid off.

Does Stivers Hyundai rent cars?

Yes. We offer Hyundai rental vehicles. Call 803-788-6800 for availability.

Why should I rent a car at Stivers Hyundai?

We offer flexible rental options, helpful service, and competitive rates.

What do I need to rent a vehicle from Stivers Hyundai?

You need a valid driver’s license, a major credit or bank card, and transferable insurance coverage.

What if I don’t have full insurance coverage that transfers to a rental vehicle?

Depending on your rental situation, a Collision Damage Waiver may be available. Call us for details.